Program Coordinators

Natalie Duncan, MPH, serves as program coordinator at the Indiana Hemophilia & Thrombosis Center where she has been employed since June 2006. In this capacity, she wears many hats. Originally hired to manage a high-risk insurance disease management program, her role has since expanded to include researching adherence in hemophilia and sickle cell disease, coordinating the Partners in Bleeding Disorders Education Program, and assisting with the Indiana state-sponsored sickle cell newborn screening program. Ms. Duncan has a Bachelor of Arts in English Literature and a Masters of Public Health with specific training in Epidemiology.

Sherry Potts has been an executive assistant at the Indiana Hemophilia & Thrombosis Center, Inc. since 2004. Ms. Potts’s role with the Partners Program is to welcome and assist Partners participants and faculty with hospitality, registration, travel, and any issues that may arise with program attendance.

Susan Zappa was the bleeding disorder nurse coordinator at Cook Children’s Medical Center from 1984 until she retired in November 2015. She has authored many articles regarding bleeding disorders, is co-editor of Emergency Care for Patients with Hemophilia and Emergency Care of Patients with von Willebrand Disease, and co-authored “Rafting Rescue!,” an educational story book for children with von Willebrand disease. Ms. Zappa is a frequent speaker at national and international conferences, has served as the co-director of the Nurse’s Working Group affiliated with the National Hemophilia Foundation, and was a member of the committee that created the MASAC approved Transitional Guidelines. She currently is a consultant and speaker in the bleeding disorders community.